Managed IT Services

We do more than you may realize!

1. Remote Help Desk Support - Our remote help desk support is the most efficient way to solve most common IT related problems.
2. On-Site Support - Unlimited on-site service calls and regular scheduled maintenance ensures network uptime.
3. Infrastucture - A dedicated network administrator combines 24×7 remote monitoring and maintenance to keep your infrastucture runnining smoothly.
4. Business Continuity (Backup & Disaster Recovery) - Business continuity is critical for any business. Our backup and disaster recovery is a turnkey solution for critical data protection and rapid recovery.
5. Security - AntiVirus, AntiSpam, Firewall, and Security Patch management ensures that your network and inbox remain safe and secure.
6. Email Management - Whether hosted or on-premise email management gives you email continuity, AntiSpam, and shared contacts and calendars through Exchange.
7. Technology Consulting - A dedicated Virtual CIO gives you the expertise you need to make the right decisions about your technology needs.
8. Unified Communication - Transform the way your business communicates and streamline processes with the right VoIP solutions.
9. Mobility - Suport for most mobile devices keeps you up to date and working even when you are on the move.
10. Print Management -  Ensure that your printers are always accessible to all of your users.

Which Plan Is Best For You?

White Glove Technologies offers total IT management, removing the hassle and reducing the cost of managing, monitoring and maintaining your business critical IT systems. Your customized Managed IT Services can be broken down into 5 basic categories of service, Desktop Management, Proactive Server Management, Network Administration, Offsite Backup and Technology Consulting. This includes 24×7 monitoring on-site service for all servers, a dedicated network administrator and virtual CIO, offsite backup and help desk support.

The most obvious differences in plans can be found in the Desktop Management and Offsite Backup categories of service.  Remote helpdesk support is the quickest, most cost effective way to resolve the vast majority or IT related issues.  It’s important that you weigh carefully the benefits of unlimited remote helpdesk and on-site desktop support with the break fix cost and downtime associated with not having such a comprehensive support structure.

Offsite Backup is dependent on the size and complexity of your IT infrastructure.  If you’re not sure what your backup needs will be we can help you determine the best solution for ensuring your business continuity.