Healthcare IT Services
The healthcare industry is undergoing dramatic changes worldwide. With increasing regulation and stricter cost containment policies, healthcare and insurance companies are being pushed to streamline and modernize business process, manage information overload and introduce tighter controls for patient privacy.
White Glove Technologies Top Three Healthcare IT Deliverables:
- IT systems accessibility and availability
- Foreseeable cost of IT systems maintenance and user support
- Data security and infrastructure compliance
ARRA & EMR
The American Recovery and Reinvestment Act (ARRA), which came into force in 2009 is key driver in the move towards modernization. This act stipulates that healthcare institutions adopt Electronic Health Records (EHRs) and modernize IT infrastructures.
Digital healthcare brings the promise of significant improvements in the speed and effectiveness of patient care and reduced errors and costs among others. However, according to the latest statistics from the Healthcare Information and Management Systems Society, only 0.5% of US Healthcare based institutions currently have a complete EMR (electronic medical record) to provide consistency and continuity across medical records, conditions and patients.
More than ever, patients communicate with their doctors through multiple channels: email, phone calls, videos and instant messaging, creating an overload of information and prompting the need for the adoption of next-generation solutions.
Our Healthcare Support
White Glove’s healthcare support focuses on delivering application and infrastructure support to a significant number of Healthcare organizations in and around Central Texas. From organization size as small as 2 providers and single office to a multi-site, multi-provider, Datacenter-based organizations, WGT is a leader in providing best of class IT services and support.
The table below shows a few examples of existing Healthcare organizations serviced by White Glove Technologies:
| Organization Description | WGT Deliverables | Business Impact |
| 1 clinic, 2 Providers with a “Clinic in a Box” hosted environment | Datacenter-class Virtual Desktop Infrastructure “VDI” application and service delivery to the users | Minimal initial investment, 24×7 availability, “Anywhere” application access |
| Over 20 clinics, 800 users and providers with an Enterprise-class support demands | Complex network design with Datacenter-based application delivery and best-of-class IT service and support with dedicated IT infrastructure specialists | Significant IT services cost reduction, IT support time-to-resolution reduction, highly available, scalable and secure environment with 99% uptime |
| 5 clinics, 150 users and providers | 100% remote support, monitoring and management of network infrastructure | Increase in application availability, reduction of costly end-user PC refreshes |
Being the leader in providing healthcare IT services and application support and delivery, WGT is reaching new heights in service excellence every day. Join us today and experience this excellence!
