Features |
Silver |
Gold |
Platinum |
Technology Consulting |
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Vitrual CIO |
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Strategic Planning / Technology Roadmap |
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Solutions Design |
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Proactive Server Management |
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24 x 7 Remote Monitoring & Alert Response |
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Unlimited On-Site Service Calls (M-F 8-5) |
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Security Patch Management |
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Backup Monitoring and Administration |
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AntiVirus Management |
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Firewall Management |
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Network Documentation |
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Network Administration |
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Dedicated Network Administrator |
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Monthly Executive Report |
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Quarterly Reviews |
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License/Warranty Management |
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Desktop Management |
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Unlimited Remote Help Desk Support (M-F 7-6) |
- |
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Unlimited On-Site Service Calls (M-F 8-5) |
- |
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Anti-Virus Management |
- |
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Security Patch Management |
- |
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Desktop Optimization |
- |
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Offsite Backup |
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Included Offsite Backup Storage |
10 GB |
10 GB |
25 GB |
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