White Papers

Small Business Networking
Effective technology is essential for small businesses looking to increase the productivity of their people and business. Introducing technology such as a computer networks can help them to stay competitive by increasing productivity and by reducing hardware costs. Even simple networks make sharing information and resources easier, provide better security and enable easy backup facilities for any small businesses.

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Managed IT Services for Small Business
For small businesses in today’s high-tech society, Information Technology (IT) has become a significant consideration. Implementing new technology is a challenging job for small business owners and can cause numerous difficulties in day-to-day operations. Many small businesses are finding Managed IT Services as a solution to get the most from their IT investment.

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Small Business Mobility
Mobile technology is becoming increasingly vital to your small business as the number of employees working from home or away from office is growing significantly. More than 50 million US workers are considered mobile, spending at least 20% of the time away from their primary workspace. Some of your employees, such as your salespeople or representatives, may be constantly on the move.

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VoIP for the Small Business
Voice over Internet Protocol (VoIP) has become a viable solution for even the smallest of companies as broadband internet access has become affordable and much more widespread. VoIP offers a low cost alternative to expensive traditional phone services, and is rapidly becoming the communications system of choice to reduce telecommunications costs. Hosted VoIP services are also gaining popularity among smaller companies since these services do not require any investment in hardware.

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Outsourced IT
The relationship between small and medium-sized businesses (SMBs) and Information Technology (IT) can often be described as a “love/hate” relationship. You absolutely rely on technology to help your business run efficiently, but IT is most likely not one of your core competencies – and just keeping your systems running can be a major undertaking that distracts you from business-building activities.

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Case Studies

At White Glove Technologies, we pride ourselves on providing clients with outstanding service and excellent solutions. Our clients depend on us and trust us to be their technology manager and advisor. Ask them and they’ll tell you about our commitment to service and quality.

Greater Austin Merchants Association
The Greater Austin Merchants Association (GAMA) wanted to consolidate its separate warehouse and corporate offices into a new facility. GAMA required a new phone system that allowed easy communication between employees in both corporate and warehouse departments, a stable and secure wireless network and a well designed underlying IP network with ongoing Managed services.
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Fischer & Wieser Specialty Foods, Inc.
Fischer and Wiesr needed to replace their outdated phone system with one that would allow for direct lines to employees, stream-line call routing and allow for expansion within the growing company. Fischer & Wieser was operating with one incoming phone number for each of their two locations – meaning there were no direct lines to employees and no way to transfer between locations.
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